Job: Phlebotomist/Collections Technician, II

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Job Title: Phlebotomist/Collections Technician, II
Area of Interest: Donor and Client Support Services

Qualifications:

Qualifications: High school diploma or equivalent required. Medical assistant or phlebotomy training preferred. Documented satisfactory performance as Collections Technician I or the equivalent experience is required. Customer service experience, effective verbal communication, and public relations skills are required. A current valid driver's license and good driving record is required. Basic computer skills desirable.

Job Description:

Conduct donor health history screening to determine eligibility and complete donor phlebotomy procedures. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services.

Balance production, customer service and compliance on a daily basis, ensuring integrity of product and optimum donor experience. As an integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism.

The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.

Requisition Number: BIO13091
Country: United States

State/Province: Vermont

City: Burlington

Full Time / Part Time: Full Time

Shift: Variable

Work Schedule: Variable Schedule

Percentage of Travel: 50% - 75%

Relocation Eligibility: No

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